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Audits | Metlife Care


The Poynton Retirement Village Aquatic Facilities


Aquatics Facilities Auditing, Operational Manual, Staff Training

What Was Done

Watershed was requested to undertake an intial site audit to establish any operational inadequacies and areas for improvement. This audit led to us providing a full operational manual and staff training.

Our Audits focus on supplying valuable information to the Healthcare Organisations on the condition of the assets and the operational performance of facility staff.

Subsequently, we were further engaged to assist with resolution of some previous and ongoing construction issues, this included lengthy periods of full control pool operations to establish what was considered “normal” and therefore identify design anomalies and suggset solutions.


Key outcomes include:

  • Improved site staff knowledge.
  • A decrease in operational costs.
  • Successful resolution of construction issues which satisfied all parties.